My client applied for the role of Supervisor, Building & Asset Services in State (QLD) Government. Their written application was ranked in the top 1% percentage of candidates. He was interviewed, offered the job and accepted. The application required a two-page statement in cover letter format with examples aligned with the Leadership Competencies for QLD (LC4Q) framework. Three (3) examples were prepared, one for each of the main competencies – Vision, Results, and Accountability. Part of the Accountability competency example is showcased.
Accountability
In collaboration with a team member, I recently identified a significant issue involving a plumber not fitting hot water systems correctly in line with Australian Standards (AS) 3500.4. I collaborated with my peer in sourcing, referencing, and examining this standard to determine whether it fits these systems. We identified details and specifications regarding numerous relevant plumbing fittings and drainage to bring awareness and help us better understand the standards that would apply during the inspection stage. I recorded detailed notes and was confident with the knowledge I had acquired to commence conducting inspections of this nature. I compiled and printed a document which outlined certain parts of the standards to use to cross-reference during the inspection of systems. I inspected 100 systems and found and assessed that they were not up to standard. Due to the sheer volume of systems requiring inspection, I also worked closely with other plumbers to better understand the specifications and issues. I capitalised on their technical experience by asking questions in areas needing further clarification. I completed and sent a detailed report on the findings to the management team and recommended removing this plumber from the contractor list. My recommendation demonstrated my high standards of ethical behaviour in that all contractors should provide a high quality (100%) standard of quality when completing jobs/projects.
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Annie Cerone