This particular client applied for the role of Ranger at one of the national parks in Western Australia. He was successful in gaining an interview. The written component required the addressing of three criteria in three pages maximum. Following are excerpts from the three criteria.
Good interpersonal skills with the ability or experience to liaise with the public, commercial tourism operators, community groups, Indigenous groups and other stakeholders…
In my role as an Interpretive Officer at SSS Conservation Park, I was primarily responsible for communicating and dealing with local, interstate and international visitors on a daily basis. I escorted groups of visitors into a colony where wild Australian sea lions were roaming. Prior to entering the colony, I provided clear verbal instructions to the visitors on the importance of refraining from making loud noises. I ensured they understood the importance of remaining close to my side for safety purposes (their own and the sea lions’). Whilst conducting 45-minute tours, I explained to visitors the sea-lions’ daily living regime. The majority of visitors to the SSS Conservation Park often only spoke limited English; therefore, I adapted my communication skills to suit the audience, speaking clearly, slowly and using appropriate body language and gestures to facilitate understanding. Whilst in this role, I also liaised with tour operators on a regular basis to provide quotes, organise bookings, give advice on the best viewing spots to sight sea lions, and instruct on which routes to take in order to avoid crowds. On a daily basis, I dealt with internal staff including duty rangers, visitor management officer, site manager, and senior guides to discuss parking management issues, extreme weather policy, and the change of uniform from one season to the next.
Demonstrated ability to work effectively in a team, show initiative and to work unsupervised…
Having worked at the SSS Conservation Park, safety was paramount. Working within a team, we were aware of the importance of always being on the lookout for each other to ensure safety. Working in the colony was not without risks; we were working in the elements. Before starting shifts with my team, we ensured that everybody was dressed accordingly, had enough water, and sunscreen was being worn at all times. When we worked in close proximity to the animals, I ensured I was in viewing distance of my colleagues in order to respond instantly to any immediate situation. When I worked in a small team micro chipping pups, my colleagues were able to rely on me to perform task work in a professional manner. My reliability and commitment to high standards of safety was recognised; as such, when performing tasks, I avoided dangerous situations which in effect did not put any of my colleagues at risk when it came to working with aggressive animals.
Whilst employed at SSS Conservation Park, I demonstrated initiative when the government provided a training course for guides. I realised that guides learnt so much more through working in the field. I thought it was important that this knowledge was shared with the other guides. Therefore, I initiated and facilitated ongoing discussions/meetings with my fellow colleagues to ensure the sharing of knowledge and instructions. This went on to become a regular part of the guiding culture. On many occasions, I volunteered to explore and discuss topics in depth when questions arose, ensuring staff were more knowledgeable and stayed abreast on current issues and processes.
Ability to or demonstrated experience in construction and maintenance, carrying out routine maintenance duties, including the use of hand tools, power tools, chainsaws and small engines…
In my current role as a Field Assistant for NNN Landcare, I undertake task work in relation to the construction and maintenance of infrastructure within GGG Park. This involves undertaking campground and nursery maintenance, constructing walking tracks, and performing general maintenance and repairs on a 4WD vehicle (Ford Ranger) and a Rhino. For weeding, I maintain the ‘quick spray unit’, brush cutters, secateurs, saws and all personal protective equipment (PPE) such as overalls, long sleeved shirts, masks, gloves and safety glasses. Recently having undertaken maintenance on the nursery, I used an angle grinder and circular drop saw (whilst using the correct PPE) to fit a gate into the entry of the nursery.
As a Koala Management Field Assistant with XYZ, I assisted in the construction and maintenance of holding cages for the captured koalas. This involved assembling the building blocks (mesh walls) together using hack saws, rod ties with rod tying tool and cable ties. I also maintained our field gear which involved maintaining and checking the four metre extendable metal poles (sandpapering, cleaning and lubrication). I regularly maintained and checked the climbing ropes and climbing harnesses for damage and to replace faulty equipment when required. Whilst undertaking all of the above task work, I adopted a high level of safety by ensuring equipment and vehicles were regularly maintained and checked. This involved maintaining and checking vehicles, PPE and tools. Importantly, the correct PPE was used at all times whilst performing all task work. Furthermore, I was keenly aware of the environment I worked in, and analysed the risks and potential hazards both before starting a job and throughout the entire duration of works.
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