This particular client gained an interview for the role of Executive Officer Admissions at one of the universities located in Melbourne. Typically with roles in the tertiary sector, the selection criteria component is divided into ‘Essential’ criteria and ‘Desirable’ criteria. For this particular application, a total of 11 criteria required to be addressed (9 Essential and 2 Desirable). Following are excerpts from two of the Essential criteria.

Extensive experience and management expertise in administration of course, Faculty, University and Government policies and legislation.

In my role with RRR, I was primarily responsible for managing the complex selection process of International Medical Graduates (IMGs) to Australia. This required accuracy and a keen an eye for detail during the entire process, which I conducted in several stages. The first stage involved reviewing hundreds of written applications in order to select a shortlist of approximately 10 applicants for more detailed consideration. Several critical factors were taken into consideration when short listing candidates including current English proficiency scores (IELTS), qualifications from acceptable overseas medical institutions, and review of recent Australian Medical Council (AMC) examination scores. Once the process of checking applicants’ documentation and verifying their qualifications had been completed, the second phase of the selection process began. This involved collecting ‘proof of identify’ documentation (passports) and thereafter, organising clinical exams for candidates in Australia.

Demonstrated ability to manage and supervise casual staff with an understanding of the University’s requirements in staff matters.

In my most recent role at SSS Pty Ltd, I supervised 25 contracted home-based career advisors which typically involved providing weekly mentoring sessions when advisors were faced with difficult customers, or just to debrief when they had a difficult and long session. I also provided a ‘menu’ of weekly professional development webinars or guest speakers on topics that assisted in further developing their skills and knowledge base. Several of the advisors initially had difficulty accepting DEEWR guidelines. This required providing regular reminders on utilising DEEWR’s approved services only, such as government websites or government funded services. A major part of this role also required conducting quality assurance on advisors’ recorded conversations with customers who called the free career advice line for information.

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Annie Cerone