Annie

About Annie Cerone

My mission: To drive you through your job search journey (stress-free) and win interviews. I’m passionate about all the services and products I offer and deliver to my clients. They've been instrumental in facilitating advancement for thousands of my clients. As a result, I'm continually rewarded with both repeat and referral business. I use my academic background in psychology to tap into the mindsets of my clients; helping them to flip negativity and self-doubt, driving them onward and upward. I’m here to do what I do best: market you. As my business slogan says: It’s all about marketing YOU.

FREE Selection Criteria Examples 200+ | Government & Tertiary Sector Roles

Thanks to all of you who return month-on-month; and a warm welcome to new visitors, I guarantee you will find this an invaluable resource. Over 200+ interview-winning selection criteria examples are showcased from various jobs/roles and levels (entry up to senior executive). One-click access with all examples hyperlinked. 2024: STAR Model: Strategic Team & Operational Leadership … 1 Feb 2024 2023: APS Biosecurity Officer … [...]

FREE Selection Criteria | STAR Model: Strategic Team & Operational Leadership

Leading teams and operations in line with strategic direction in a strict procedural and regulatory environment. The XYZ Air Force operated an aircraft fleet named ZZZ Trainers maintained by BAE Systems. The section I supervised was tasked with converting and performing structural modifications to several aircraft in line with BAE procedures and the government's primary aim to bring production capabilities onshore. I took over the [...]

FREE Selection Criteria Examples | APS Biosecurity Officer

My client applied for the role of Biosecurity Officer in the APS (Commonwealth/Federal) Government and progressed to the interview stage. The written component required addressing four (4) selection criteria with a limit of 300 words for each. An excerpt from one of the criteria is showcased. Describe your understanding of working in a regulatory role and some of the challenges this may present. Two of [...]

Job Market Australia | Job Skills Shortage 2023 | Top 10 Jobs with Biggest Pay Rises

The Australian government department Job and Skills Australia published their recent 2023 Skills Priority List (SPL) Key Findings Report in September 2023. You can access the full report here. The skills shortage in Australia persists and is significant. Top 20 largest employing occupations in shortage in 2023 SPL: Aged or Disabled Carer Retail Manager Primary School Teacher Secondary School Teacher Truck Driver Electrician Child Care [...]

FREE Selection Criteria | STAR Model: Health Legislation Knowledge

Sound knowledge of legislation relevant to Hospital and Health Services (HHS) in Queensland. Since the implementation of the Hospital and Health Boards Act 2011 (the Act), there has been a significant shift in the relationships between the Department of Health and HHS and their perspective roles and responsibilities. The Act introduced an integrated health system in which HHS were established as statutory bodies with direct [...]

FREE Selection Criteria Examples | Human Resource (HR) Advisor, WA Government

My client applied for the role of HR Advisor in state (WA) government and progressed to the interview stage. The written component required addressing four (4) selection criteria in two (2) pages. One of the criteria is showcased. Demonstrated application of contemporary human resources principles and practice. A situation occurred involving a front-line employee with poor grooming and hygiene who met with clients daily in [...]

FREE Selection Criteria | STAR Model: Tender & Contract Management

Experience in processing tender bids and managing contracts. Across all my roles, I have managed the tender bidding process involving meticulous preparation of proposals encompassing financial and technical data, both quantitative and qualitative. At XYZ I prepared a large tender from scratch. This involved formulating the budget ($10M) for a key component, forecasting expected costs over a 24-month duration from over 50+ suppliers worldwide, factoring [...]

FREE Selection Criteria Examples | Customer Services Officer, Local Government

My client applied for the role of Customer Services Officer in the local government sector, a council in NSW. From a total of 60 applicants, six (6) were shortlisted for interviewing including my client. The written component required addressing seven (7) criteria in a two-page cover letter format. One of the criteria is showcased. Demonstrated experience in providing quality face-to-face customer service to meet customer [...]

FREE Selection Criteria | STAR Model: Quality Auditing Processes

Understanding of quality auditing processes. I apply a thorough understanding of quality auditing processes in line with Hazard Analysis Critical Control Points (HACCP) 3 and 6, and Food Safety Program Verification and Records Standards (STD). As a qualified auditor, I conduct internal bi-annual audits of the hospital’s catering departments; I also attend bi-annual external audits. Internal audits take one day to conduct and a further [...]

Job Market Australia | Job Skills Shortage Update 2023

The Australian government department Job and Skills Australia published their recent quarterly Labour Market Update Report. You can access the full report here. The skills shortage in Australia persists and is significant. Top 20 occupations in demand nationally for the October to December 2022 quarter: Registered Nurses Software and Applications Programmers Aged and Disabled Carers Child Carers Construction Managers Motor Mechanics Retail Managers Chefs Generalist [...]

FREE Selection Criteria Examples | Learning Support Assistant

My client applied for the role of Learning Support Assistant in the ACT Education sector and progressed to the interview stage. The application involved addressing selection criteria across two pages. One of the criteria is showcased. Knowledge of the educational, social and emotional needs of students with disability, complex needs and/or a trauma background. I have in-depth knowledge of the educational, social and emotional needs [...]

FREE Selection Criteria | STAR Model: Project Management

Substantial experience in project management with demonstrated knowledge and understanding of project management methodologies, principals and policies. During my tenure within the Department of AAA, I managed complex and challenging projects. I applied both PMBOK and PRINCE2 methodologies across the project lifecycle specifically customised for the department, including training systems and processes, policies and procedures. As the Project Manager on a recent project involving the [...]

FREE Selection Criteria Examples | Administrative Officer, WA Health

My client applied for the role of Administrative Officer in a state government department (WA Health), progressed to the interview stage, was offered and accepted the role. The application involved addressing selection criteria across three pages. An excerpt of one of the criteria is showcased. Working knowledge of health patient information systems. I am highly competent in using a variety of health patient information systems. [...]

FREE Selection Criteria | STAR Model: Accounting & Finance Legislation

Demonstrated ability to understand, interpret and apply standards, legislation, policy and guidelines in providing services to customers/stakeholders. I prepare financial statements in compliance with the Australian Accounting Standards Board (AASB) and Australian Equivalents to International Financial Reporting Standards (AEIFRS). I regularly refer to the AASB 101; 116; 116 and 139. My auditing experience at NSW DEF solidified my knowledge of legislation (Public Finance Act 1983), [...]

FREE Selection Criteria Examples | Project Officer, State Government

Technology and Systems: In a previous Project Support Officer role, I provided hands-on (technical) support during the implementation and rollout of new technology. I held discussions with the department’s information technology (IT) team regarding the creation of a database exchange website to collect annual funding schedules. Specifically, to transition and simplify the department’s existing manual process to one that was streamlined, fully automated and provided [...]

New Selection Criteria Framework | Leadership Competencies for Queensland

For State (QLD) Government applications, the Leadership Competencies for Queensland (LCQ) is the new framework that has replaced the previous Capability Leadership Framework (CLF). The LCQ contains 3 competencies (Vision, Results, Accountability) across 5 streams or levels (Individual Contributor, Team Leader, Program Leader, Executive, Chief Executive). The LCQ is an adapted and more streamlined framework that incorporates CLF competencies. The 3 main competencies are broken [...]

FREE Selection Criteria | STAR Model: Higher Education & VET Sectors

An understanding of the Higher Education and Vocational Education sectors in Australia. The Higher Education sector in Australia is made up of universities and other higher education institutions are often referred to as higher education providers. The national regulator for the higher education sector is the Tertiary Education Standards Agency (TEQSA). Its responsibilities include the registration and evaluation of the performance of higher education providers [...]

FREE Selection Criteria Examples | APS Business Support Officer

My client applied for the role of Business Support Officer in APS Government and progressed to the interview stage. The application involved addressing four selection criteria. An excerpt of one of the criteria is showcased. Demonstrated ability to apply sound judgement, problem-solve, share information and influence management. I initiated and conducted an investigation – in the capacity of Service Coordinator at CAA – and found [...]

FREE Selection Criteria | STAR Model: Team Management & Leadership

Describe how you used your management and leadership style to effectively motivate and manage staff. In my current role as Senior Manager within the NSW Department of XYZ, I reprioritised and allocated extra time in managing and motivating my team – three at individual level and five in a group setting – at end-of-month (EOM) to complete tasks against strict deadlines. Over the past three [...]

Addressing Selection Criteria = Statement of Claims | Pitch | EOI – Keep Using STAR Model

Government departments across all levels – local (councils), state/territory, federal – are slowly and steadily moving away from asking applicants to prepare standard responses to individual selection criteria. Federal government departments/agencies are leading the way in this regard. They are stipulating word or page length limits; for example, 600-word Statement of Claims, one-page pitch, two-page Expression of Interest (EOI). They request a written response to [...]

FREE Selection Criteria Examples | Senior Public Trust Officer, QLD Government

My client applied for the role of Senior Public Trust Officer in State (QLD) Government and progressed to the interview stage. The application involved addressing five selection criteria on one page. One of the criteria is showcased. Supports productive working relationships I determined a new and inexperienced colleague was in need of additional training to enable them to perform at the required competency levels; three [...]

FREE Selection Criteria | STAR Model: Applying Finance Knowledge

I applied strong knowledge of XXX’s Corporate Card Policy and Procedure Library when completing various accuracy-driven tasks. I referenced this policy continually when reviewing and approving corporate card applications. When I determined applications were completed incorrectly by a cardholder or a staff member’s finance office on their behalf, I referred to a specific section in the policy; namely, Section 6: Obtaining a Corporate Card. This [...]

FREE Selection Criteria Examples | Project Officer, QLD Government

My client applied for the role of Project Officer in State (QLD) Government and progressed to the interview stage. The application involved addressing selection criteria across two pages in cover letter format. One of the criteria is showcased. Technology and Systems. In one of my previous roles, I provided hands on (technical) support during the implementation and rollout of a new technology. I held discussions [...]

FREE Selection Criteria | STAR Model: Communication & Conflict Resolution

Across the board regardless of the level of the role (entry up to senior executive service in Government), tertiary and other sectors requiring the addressing of selection criteria, the most difficult criterion to write against is the COMMUNICATION criterion. Communication can encompass explaining, interpreting, persuading, influencing, negotiating, mediating, resolving, the list goes on. The mistake that most people make when they write for this criterion [...]

FREE Selection Criteria Examples | Communications Operator, QPS

My client applied for the role of Communications Operator, in State (QLD) Government – Queensland Police Service (QPS) – and progressed to the interview stage. The application involved addressing five selection criteria in two pages. One of the criteria is showcased. Supports strategic direction. I have an understanding and knowledge of the QPS Strategic Plan 2017-2021 which outlines its Vision and four core Strategic Objectives [...]

FREE Selection Criteria | STAR Model Examples: Change & Risk Management

Two selection criteria examples – both formatted using the STAR Model – are broken down so you have a better understanding of each component of S-T-A-R. The second example throws in the Barrier component (S-T-A-B-R). Several APS Government departments stipulate demonstration of the barrier in the example; in particular, the Department of Defence, and the Australian Border Force (ABF). [Brackets in italics] are included at [...]

FREE Selection Criteria Examples | Chief Advisor, Psychological Health

My client applied for the role of Chief Advisor, Psychological Health in State (QLD) Government and progressed to the interview stage. The application involved addressing five selection criteria in two pages in cover letter format. One of the criteria is showcased. Demonstrates expert knowledge. The QLD Work Health and Safety Act 2011 (The Act) is the main legislation that guides me and my current organisation [...]

FREE Selection Criteria Examples | Building Inspector, QLD Government

My client applied for the role of Building Inspector in State (QLD) Government and progressed to the interview stage. The application involved addressing four (4) selection criteria across two pages in cover letter format. One of the criteria is showcased. High level interpersonal, consultative, negotiation and mediation skills. On a key project I managed, the majority of stakeholders had conflicting objectives, goals and deadlines. To [...]

Job Market Australia | Top 20 Most In-Demand Jobs due to COVID-19

Human Resources Director (HRD) posted an article earlier this month outlining how COVID-19 has created opportunities in the job market. Now is the time to consider how your transferable skills could apply to any of the following in-demand jobs. This is an opportune time for you if you’ve been thinking about changing careers and undertaking further training or studying. I recommend you select a training/study [...]

FREE Selection Criteria Answers | Librarian, Tertiary Sector

My client applied for the role of Librarian in the tertiary sector, progressed to the interview stage and just missed out on the role. They came in second; the role was offered to an internal applicant, as is so common in the tertiary sector and across all levels of government (federal, state, local). The application involved addressing seven (7) selection criteria. Two of them are [...]

FREE Selection Criteria Samples | Senior Investigator, WA Government

My client applied for the role of Senior Investigator in State (WA) Government and progressed to the interview stage. The application involved addressing five (5) selection criteria in three pages maximum. Following are excerpts from two of the criteria. Legislative compliance. On a large-scale investigation involving stealing from a high profile multi-national organisation across a wide spread geographical area, I was tasked with investigating the [...]

FREE Selection Criteria Responses | Proof Reader, APS Government

My client applied for the role of Proof Reader in APS Government and progressed to the job interview stage. The application involved addressing five (5) selection criteria with a stipulated 300-word length limit for each. The following are excerpts from two of the criteria. Strong attention to detail and high-level English language skills, particularly written. In my most recent role at the Department of XYZ, [...]

FREE Selection Criteria Examples | Program & Schedule Support Officer

My client applied for the role of Program & Schedule Support Officer in APS Government; in Services Australia, previously named the Department of Human Services (DHS) at that time. A total of 1,400 candidates applied; my client was shortlisted and progressed to the job interview stage. The application involved addressing four selection criteria. A full example from one criterion follows. Provide an example of a [...]

FREE Selection Criteria Answers | Social Worker, Mental Health Clinician

My client applied for the role of Social Worker, Senior Mental Health Clinician in State (QLD) Government and progressed to the job interview stage. The application involved addressing four selection criteria (professional commitment, teamwork skills, communication, and service to clients) across two pages in cover letter format. A full example from the communication criterion follows. Communication A pivotal review of the TTT Service was conducted [...]

FREE Selection Criteria Samples | Ranger – State (QLD) Government

My client applied for the role of Ranger in State (QLD) Government and progressed to the job interview stage. The application involved addressing six selection criteria across two pages; five Capability Leadership Framework (CLF) criteria plus an additional technical/knowledge criterion. Excerpts from two of the criteria follow. Displays Personal Drive and Integrity. Across all my roles and when volunteering on conservation projects, I strictly followed [...]

FREE Selection Criteria Responses | Senior Manager Financial Services

My client applied for the role of Senior Manager Financial Services within State (NSW) Government, progressed to the job interview stage and was offered the role. A two-page statement in letter format addressing two targeted questions was prepared. A full example from one of the questions follows. Describe your role in a significant process improvement project to streamline financial processes and improve internal controls. When [...]

FREE Selection Criteria Examples | Admin Officer, Private Education

My client applied for the role of Administration Officer in the private education (secondary) sector and progressed to the job interview stage. The application involved addressing six selection criteria across two pages in cover letter format. A full example from one of the criteria follows. Business administration. In my most recent Administrative role, I undertook a variety of tasks that were highly voluminous, varied in [...]

FREE Selection Criteria Answers | Student Services Representative

My client applied for the role of Student Services Representative in the tertiary sector, progressed to the interview stage, was offered and accepted the role. As is the case with many tertiary applications, there are typically both essential and desirable selection criteria components to address. One selection criterion from the essential component follows. Ability to work within a clear set of protocols and guidelines, including [...]

FREE Selection Criteria Samples | Telehealth Support Officer

My client applied for the role of Telehealth Support Officer in State (WA) Government and progressed to the job interview stage. The application involved addressing eight essential and three desirable selection criteria. Two demonstrable examples using STAR model follow from one essential and one desirable criteria. Sound conceptual, analytical and problem solving skills. Working as a Field Service Engineer, I dealt with a variety of [...]

FREE Selection Criteria Responses | Expense Management Support Officer

My client applied for the role of Expense Management Support Officer in the tertiary sector, progressed to the job interview stage, was offered and accepted the role. The application involved addressing six selection criteria. Following is a demonstrable example using STAR model from one selection criterion. Ability to establish and maintain productive working relationships with key stakeholders and clients ensuring service delivery meets key requirements. [...]

FREE Selection Criteria Examples | Group Manager Local Government

My client applied for the role of Group Manager in a Council (Local Government) and progressed to the job interview stage. She gained glowing feedback from the entire selection panel and came in second with the job offered to the candidate who had been acting in the role – as is very common – but with much deliberation as my client impressed the panel across [...]

FREE Selection Criteria Answers | Senior Investigator QLD Government

My client applied for the role of Senior Investigator in State (QLD) Government. He was one of five applicants (from a total of 40) shortlisted for an interview. A two-page statement was prepared to address six selection criteria. Following is a full excerpt of one criterion. An understanding of courtroom etiquette and proceedings. I have attended court on numerous occasions across four States and Territories [...]

FREE Selection Criteria Samples | Administrative & Business Support Officer

My client applied for the role of Administrative & Business Support Officer in State (QLD) Government. She progressed to the job interview stage, was offered the role and accepted. A two-page statement addressing six criteria was prepared. Following is a full excerpt of one criterion. High level customer service skills, interpersonal and communication skills. For a 14 year period I worked in an administrative capacity [...]

FREE Selection Criteria Responses | Intelligence Analyst QLD Government

My client applied for the role of Intelligence Analyst in State (QLD) Government. He was shortlisted with 50 others for an interview from a total of 600 applicants; 15 job vacancies were on offer. A total of 5 selection criteria based on the QLD Capability Leadership Framework (CLF) required addressing in two pages. Following is a full excerpt of one criterion. Supports productive working relationships: [...]

FREE Selection Criteria Examples | Senior Project Officer

My client applied for the role of Senior Project Officer in State (VIC) Government and was shortlisted for an interview. Even better, he was offered and accepted the role. A total of 6 selection criteria required addressing in three pages. Following is a full excerpt of one criterion. Project Management My high-level experience in project management practices, processes and principles are demonstrated through my involvement [...]

Job Market Australia | Occupational Skills Shortage 2017-18

The Department of Jobs and Small Business assessed and rated occupational skills shortages in 2017-18 period across the nation, broken down across each state and territory and occupation. A detailed listing can be found be selecting the following link: Skill Shortage 2017-18. A brief snapshot of skills shortages for occupations at a national level follow: PROFESSIONALS Design, Engineering, Science and Transport Professionals: - Architect - [...]

Resume Writing Tips: Soft Skills and Hard Skills | Employability Skills Revisited

LinkedIn Talent Solutions: Emerging Jobs: Australia – The fastest growing jobs in the country, named the top 6 soft skills in demand as revealed in a US survey where 1200+ hiring managers were surveyed. The soft skills include adaptability, culture fit, collaboration, leadership, growth potential, and prioritisation. Drawing out depth for the collaboration, growth potential, and prioritisation skills can encompass the following: Collaboration: Communication (verbal [...]

FREE Selection Criteria Answers | Probation Officer TAS Government

My client applied for the role of Probation Officer in State (TAS) Government and won a job interview. Six specifically-written selection criteria required addressing. A full example of one of the criteria follows. Well-developed interviewing, negotiation and conflict resolution skills including the ability to motivate, challenge behaviours and deal professionally with high risk offenders, critical situations and work related stress. On one occasion during my [...]

FREE Selection Criteria Samples | Manager Compliance

My client applied for the role of Manager Game Compliance in State (VIC) Government and won a job interview. She came in second to a candidate with 15 years’ experience. This was a very large application involving the addressing of 10 selection criteria across four pages in total. Following are excerpts from two of the criteria. Previous investigative or compliance / enforcement experience is required. [...]

FREE Selection Criteria Responses | English Teacher (VIC Government)

My client gained a job interview for an English teaching role in the Victorian education sector. This was a huge application that involved addressing 8 selection criteria, each ranged between 400 and 500 words. On completion, the word count for the entire application totalled approximately 4,000 words – that’s bigger than most university/tertiary assignments at both undergraduate and postgraduate levels! Following are excerpts from two [...]

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