FREE Selection Criteria Examples | Customer Services Officer, Local Government

My client applied for the role of Customer Services Officer in the local government sector, a council in NSW. From a total of 60 applicants, six (6) were shortlisted for interviewing including my client. The written component required addressing seven (7) criteria in a two-page cover letter format. One of the criteria is showcased. Demonstrated experience in providing quality face-to-face customer service to meet customer [...]