Monthly Archives: June 2023

FREE Selection Criteria Examples | Customer Services Officer, Local Government

My client applied for the role of Customer Services Officer in the local government sector, a council in NSW. From a total of 60 applicants, six (6) were shortlisted for interviewing including my client. The written component required addressing seven (7) criteria in a two-page cover letter format. One of the criteria is showcased. Demonstrated experience in providing quality face-to-face customer service to meet customer [...]

By Annie Cerone|June 1st, 2023|Addressing Selection Criteria|

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When my professional career encountered a redirection after 15 years at one public service organisation, I struggled to clearly present my knowledge and skills against the capabilities and format required in the current recruitment space to truly market me. In strides Annie at ‘Resume by Design’ guided me in developing my resume and selection criteria responses to the highest standard, which has never failed to secure an interview. Annie possesses an adept ability to clearly reframe and showcase my experience into selection criteria that are on point and adaptable to my applications. Annie goes above and beyond with her professional services, and at times with very short notice, assisting to meet short deadlines. I continue to use Annie at Resume by Design to ensure I remain contemporary and have no hesitation recommending her to professional colleagues. A heartfelt ‘thank you’ from me to you Annie.

Craig M.

I have been using Resume by Design for over eight years.Annie's expertise secured me my first government role many years ago. Over time, I have returned to Annie to seek advice and professional services and time and again her products have secured me an interview. Annie provides a comprehensive service, analysing your application materials and then providing a frank and honest assessment of the steps required to achieve success. Annie is direct in her approach, but this is in order to achieve the desired outcome, not to coddle people's feelings. It is business. The cost is at market rate for the services that are provided; they are perfectly reasonable. Annie's services are in high demand and she is often 'booked out'. For those who wish to use her services, I recommend contacting her as early as possible to avoid disappointment.If you are after high quality and timely service I recommend Resume by Design.

J R.

Annie was truly amazing. She saw my original cv and saw potential and skills I had not thought off. She was very prompt and made me think of myself in a more talented way. Annie gave me to confidence to see that I can do these jobs and help eliminate any imposter syndrome. I also contacted her when I got an interview and she offered me encouragement. Annie sent me some information relating to interviews, read it and used it as a tool to prepare myself. I will keep her information and knowledge that she has shared with me forever. Using it as way to remind myself of who I am. Never hesitate to go to Annie and ask for assistance, she will help you find the skills and tools to get the job. ☺️☺️

Rigbe C.

I have been engaging with Annie for over 7 years throughout multiple positions in my career. Annie's expertise has absolutely gained me the opportunity to interview and successfully gain two of my key roles in Government leadership positionsI recommend Annie to all my associates looking to express interest in roles who have also had success from her services.

Jennifer D.

Annie is amazing! After years of hit and miss job applications I have been submitting, I decided to engage Annie. Annie works with you to bring out your best examples and pitch at the correct level with integrity. Annie clearly explained that I had been pitching at a lower level with my previous examples with the language I had used. I would never of come to that realisation on my own. Her turnaround time is very quick! The whole process made me feel confident. Thanks again Annie!

Kellie A.

With so much experience and insight, I am hands down thankful and so grateful for the services provided by Resume by Design. Annie could see many flaws, the lack of direction and real purpose to my previous resume. As such, we agreed it needed a major overhaul. My new resume now has structure, and is composed in such a way that is easy to understand and peruse without the unnecessary bloat. I have also engaged Annie's cover letter service and have no regrets. I had multiple covers and resumes written; each for different career roles. Each respective document is clean and to the point. RbD services has had a positive impact on my job searching, having accepted a position in the public sector.I would have no regrets what-so-ever in seeking out Annie's services for any future changes to my professional documentation.Thanks Annie,Aron M

Media C.

FREE Selection Criteria Examples | Customer Services Officer, Local Government

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