Monthly Archives: October 2009

FREE Selection Criteria Answers and Examples – Academic Program Officer

I addressed selection criteria for a client who applied for an administrative role in a major university located in Melbourne. She was interviewed, offered and accepted the role. The selection criteria involved addressing seven in total. Following are excerpts from two of the criteria. Excellent written and verbal communication skills, including the ability to interpret and communicate complex rules. In my current role as OET [...]

Improving Your Interpersonal Skills

Solid interpersonal skills are essential in the workplace. If you cannot connect with the people around you, your professional life will suffer. Interpersonal skills include empathy, listening, mediating, negotiating and persuading. Here are some helpful tips for improving your interpersonal skills: 1. Smile often and maintain a positive cheerful attitude; be friendly and upbeat. 2. Appreciate and pay attention to others by praising people around [...]


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